If you’re experiencing connectivity issues with your Logitech MX Master mouse on Windows 11, you’re not alone. This guide will walk you through a series of steps to resolve these problems and get your mouse working smoothly again.
Note: These instructions are tailored for the Logitech MX Master mouse series on Windows 11. The process might differ for other mouse models or Windows versions.
Step 1: Remove existing Bluetooth pairing
First, we’ll clear any existing connections that might be causing interference:
- Access Windows Settings by pressing
Windows key + I - Click on ‘Bluetooth & devices’
- Locate your Logitech MX Master mouse in the device list
- Click the three dots next to the mouse name
- Choose ‘Remove device’
- Confirm the removal when prompted
Step 2: Power down your mouse
Now, let’s completely reset the mouse’s power state:
- Find the power switch on the underside of your Logitech MX Master mouse
- Move the switch to the ‘Off’ position
Step 3: Reboot your computer
A fresh start for your system can often clear up connectivity hiccups:
- Open the Start menu
- Click on the Power icon
- Select ‘Restart’
- Allow your PC to fully reboot before continuing
Step 4: Activate pairing mode on your mouse
After your computer restarts, prepare your mouse for a new connection:
- Turn on your Logitech MX Master mouse using the power switch on its bottom
- Locate the ‘Easy-Switch’ button and press it to cycle through connection slots until you reach your desired number for Windows 11
- Press and hold the ‘Easy-Switch’ button for about 3 seconds, or until the LED for your chosen slot blinks rapidly
- The fast blinking indicates that your mouse is ready to pair
Step 5: Establish a new Bluetooth connection
With your mouse primed for pairing, let’s connect it to your PC:
- Open Windows Settings again (
Windows key + I) - Navigate to ‘Bluetooth & devices’
- Select ‘Add device’
- Choose ‘Bluetooth’ from the available options
- Wait while your PC scans for nearby devices
- When your Logitech MX Master mouse appears, click on it to start pairing
- Follow any additional on-screen instructions to complete the connection
After completing these steps, your Logitech MX Master mouse should be successfully paired and ready to use with your Windows 11 PC.