The dreaded Blue Screen of Death (BSOD) with the NTFS.sys error can prevent Windows 11 from booting properly. This critical system file manages the NTFS file system, so when it becomes corrupted or encounters issues, it can bring your entire system to a halt. Let’s explore some effective methods to resolve this error and get your Windows 11 PC running smoothly again.
Boot into Safe Mode
Before attempting any fixes, you’ll need to access your system. Safe Mode provides a stable environment for troubleshooting:
Step 1: Force-shutdown your PC by holding the power button for 10 seconds.
Step 2: Power on and immediately press F8 repeatedly to access Advanced Boot Options.
Step 3: Select “Safe Mode with Networking” using the arrow keys and press Enter.
Update Device Drivers
Outdated or faulty drivers are a common cause of NTFS.sys errors. Here’s how to update them:
Step 1: Open Device Manager by right-clicking the Start button and selecting it from the menu.
Step 2: Expand categories and right-click on devices to select “Update driver.”
Step 3: Choose “Search automatically for updated driver software.”
Focus on updating storage controllers, disk drives, and system devices. If Windows can’t find new drivers, visit your PC or component manufacturer’s website for the latest versions.
Run System File Checker (SFC)
The SFC tool can repair corrupted system files:
Step 1: Open Command Prompt as administrator (right-click Start, select “Windows Terminal (Admin)”).
Step 2: Type the following command and press Enter:
sfc /scannow
Step 3: Wait for the scan to complete and restart your PC if prompted.
Check Disk for Errors
Use the CHKDSK utility to scan for and repair file system errors:
Step 1: Open Command Prompt as administrator.
Step 2: Type the following command, replacing C: with your system drive letter if different:
chkdsk C: /f /r
Step 3: Schedule the scan for the next restart if prompted, then reboot your PC.
Perform a Memory Test
Faulty RAM can cause NTFS.sys errors. Windows includes a built-in memory diagnostic tool:
Step 1: Press Win + R, type mdsched.exe, and press Enter.
Step 2: Choose “Restart now and check for problems.”
Step 3: Allow the test to complete and check for any reported errors.
Uninstall Recent Software
If the BSOD started occurring after installing new software, it might be the culprit:
Step 1: Open Settings > Apps > Installed apps.
Step 2: Sort by “Install date” to identify recently added programs.
Step 3: Select suspicious programs and click “Uninstall.”
Pay special attention to antivirus software or system utilities, as these can sometimes conflict with Windows’ built-in functions.
Restore System to a Previous State
If all else fails, use System Restore to roll back recent changes:
Step 1: Press Win + R, type rstrui.exe, and press Enter.
Step 2: Follow the wizard to choose a restore point from before the BSOD started occurring.
Step 3: Confirm and allow the restore process to complete.
Resolving NTFS.sys errors requires patience and methodical troubleshooting. If these steps don’t solve the issue, consider seeking help from a professional technician or contacting Microsoft support. Regular system maintenance and keeping Windows updated can help prevent such errors in the future.