How to Fix Missing PDF Thumbnails in Windows File Explorer

PDF thumbnails in Windows File Explorer provide a quick visual preview of document contents, making it easier to identify and organize files. When these thumbnails fail to display, it can significantly hamper productivity. This article explores several effective methods to resolve missing PDF thumbnails in Windows.

Enable Thumbnail Previews in File Explorer

The first step is to ensure that thumbnail previews are enabled in File Explorer settings:

Step 1: Open File Explorer and click on the “View” tab.
Step 2: Click on “Options” to open Folder Options.
Step 3: In the View tab, uncheck “Always show icons, never thumbnails”.
Step 4: Click “Apply” and “OK” to save changes.

This simple adjustment often resolves the issue for many users.


Clear the Thumbnail Cache

Windows stores thumbnail data in a cache to improve performance. Corrupted cache files can prevent thumbnails from displaying correctly:

Step 1: Press Windows + R to open the Run dialog.
Step 2: Type cleanmgr and press Enter to open Disk Cleanup.
Step 3: Select the drive where Windows is installed (usually C:).
Step 4: Check the box next to “Thumbnails” and click “OK”.
Step 5: Confirm the deletion when prompted.

After clearing the cache, restart your computer for the changes to take effect.


Update or Reinstall PDF Reader Software

Outdated or corrupted PDF reader software can cause thumbnail issues. Adobe Acrobat Reader is a common choice for PDF handling:

Step 1: Uninstall your current PDF reader software.
Step 2: Download the latest version of Adobe Acrobat Reader DC from the official website.
Step 3: Install the software and restart your computer.
Step 4: Open Adobe Acrobat Reader DC and go to Edit > Preferences > General.
Step 5: Ensure “Enable PDF thumbnail previews in Windows Explorer” is checked.

If you prefer alternative PDF readers, ensure they support thumbnail generation in Windows Explorer.


Modify Windows Registry

Caution: Editing the registry can cause system instability if done incorrectly. It’s recommended to create a backup before proceeding.

Step 1: Press Windows + R, type regedit, and press Enter.
Step 2: Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers.
Step 3: Right-click on “ShellIconOverlayIdentifiers”, select New > Key, and name it {7D688A77-9517-11d2-A398-00C04F72D185}.
Step 4: Close Registry Editor and restart your computer.

This registry modification can resolve thumbnail issues caused by shell extension conflicts.


Use Microsoft PowerToys

Microsoft PowerToys is a set of utilities for power users to tune and streamline their Windows experience. It includes a feature to enable PDF thumbnails:

Step 1: Download and install Microsoft PowerToys from the Microsoft Store or GitHub.
Step 2: Open PowerToys Settings.
Step 3: Navigate to File Explorer Add-ons.
Step 4: Enable the toggle for “PDF Preview”.

PowerToys can override system settings and force thumbnail generation for PDFs.


Check File Permissions

Incorrect file permissions can prevent Windows from generating thumbnails:

Step 1: Right-click on a PDF file and select Properties.
Step 2: Go to the Security tab and click “Edit”.
Step 3: Ensure that your user account and the SYSTEM account have “Read & execute” permissions.
Step 4: Apply changes and check if thumbnails now appear.

Proper file permissions allow Windows to access and generate thumbnails for PDF files.


After trying these methods, restart File Explorer or your computer to see if PDF thumbnails now appear correctly. If issues persist, consider running a system file check using the command sfc /scannow in an elevated Command Prompt to repair any corrupted system files that might be affecting thumbnail generation.