Windows 11 camera not working - complete troubleshooting guide

Camera issues in Windows 11 can disrupt video calls and online meetings. This guide covers proven solutions to get your camera working again, whether you’re using a built-in webcam or an external camera.

For external webcams, first try disconnecting and reconnecting the device, or testing it in different USB ports to eliminate basic connection problems.

Method 1: Enable camera privacy settings

Windows 11’s privacy settings often block camera access. This is typically the root cause and easiest to fix.

  1. Launch Settings using Windows + I or click the Settings icon in Start menu

  2. Navigate to Privacy & security in the left menu

  3. Find and select Camera under App permissions

  4. Enable Camera access if it’s turned off

  5. Turn on Let apps access your camera and enable permissions for specific apps

Method 2: Check physical camera controls

Many devices have hardware controls that might be blocking your camera.

  1. Look for a physical camera cover or slider on your device
    image

  2. Find the camera function key on your keyboard
    image

  3. Check for side-mounted camera switches
    image

Method 3: Update camera drivers

Outdated drivers frequently cause camera malfunctions.

  1. Right-click Start and select Device Manager

  2. Expand the Cameras section

  3. Right-click your camera and select Update driver

  4. Choose automatic driver search

Method 4: Run Windows camera troubleshooter

The built-in troubleshooter can automatically detect and fix common issues.

  1. Open Settings with Windows + I

  2. Select Bluetooth & devices

  3. Click Cameras

  4. Select your camera device

  5. Click Troubleshoot


Method 5: System restart

A simple restart can resolve temporary system glitches.

  1. Open Start menu and click Power

  2. Select Restart

Method 6: Reset camera app

Resetting the Camera app can fix software-related issues.

  1. Open Settings

  2. Navigate to Apps > Installed apps

  3. Find Camera in the app list

  4. Click the three dots and select Advanced options

  5. Scroll down and click Reset

Method 7: Review antivirus settings

Security software can block camera access. Check your antivirus settings and temporarily disable it to test if it’s causing the problem.

If these solutions don’t work, your camera hardware might need repair or replacement. Contact your device manufacturer’s support for hardware-specific assistance.