Experiencing a “Can’t play video, Video codec not supported” error while trying to watch a video on your Windows system can be jarring. This issue stems from various sources. Here’s how to address it.
Convert File to Another Format
Converting the video file to a different, more widely supported format is often the quickest way to resolve codec issues. Numerous tools are available to assist with this process.
For example, you could explore options such as Freemake Free Video Converter, Miro Video Converter, HandBrake Video Converter, or Any Video Converter.
Install Missing Codecs
Sometimes, your system lacks the specific codec required to decode a particular video file. While Windows Media Player used to offer codec installation, a third-party solution is now typically needed.
Consider using a codec pack to install the necessary codecs.
Step 1: Download and install a codec pack from a reputable source.
Step 2: Follow the on-screen instructions to complete the installation.
Step 3: Restart your media player and try playing the video again.
Update Graphics Driver
An outdated or corrupted graphics driver can sometimes interfere with video playback. Updating to the latest version might resolve the “Video codec not supported” error.
Step 1: Open the Windows Settings panel.
Step 2: Navigate to Windows Update > Advanced options > Optional updates.
Step 3: Expand the Driver updates menu.
Step 4: Locate the graphics driver update and check the box next to it.
Step 5: Click the Download & install button.
Update Media Player
Using an outdated version of your media player may lead to the error. Most media players offer a built-in update feature.
For example, in VLC Media Player:
Step 1: Open VLC Media Player.
Step 2: Go to Help > Check for Updates.
Step 3: If an update is available, click Yes to download and install it.
Addressing codec issues often involves converting the file to a more compatible format or installing the missing codecs on your system.