Many users have reported encountering a green screen when watching videos on platforms like YouTube and Facebook, even on mobile devices.
This article presents several effective methods to troubleshoot and resolve the green screen issue during video playback. The green screen is often caused by outdated graphics drivers, unsupported codecs, corrupted video files, incomplete downloads, or GPU problems.
Disable the Graphics Performance for Chrome
Windows has a feature to manage which GPU an app utilizes. If Google Chrome is set to use your GPU, it might lead to a green screen issue due to optimization problems. Disabling graphics performance for Chrome can resolve this.
Step 1: Click the Windows Start button and select Settings.
Step 2: In Settings, select System.
Step 3: Choose the Display tab on the left.
Step 4: Scroll to Multiple Displays and click Graphics settings.
Step 5: Find Google Chrome and click the Remove button.
After these changes, restart your computer. The green screen issue should be resolved upon restarting.
Update Your Graphics Card Driver
The green screen problem can stem from outdated or corrupted graphics card drivers. Updating your graphics card driver can resolve the problem.
Step 1: Right-click on My Computer or This PC and select Properties.
Step 2: On the System page, click Device Manager.
Step 3: Expand Display adapters.
Step 4: Right-click on your graphics driver and select Update driver.
Step 5: In the popup, select Search automatically for drivers.
Step 6: After the update completes, restart your PC.
After restarting, play the video. The green screen should be gone. If the problem persists, continue to the next solution.
Disable Hardware Acceleration in Chrome
Hardware Acceleration uses your device’s GPU to speed up processing and reduce CPU load. While intended to improve performance, it can sometimes cause issues like green screens. Disabling it may resolve the problem.
To disable hardware acceleration in Chrome:
Step 1: Open Chrome’s settings by typing chrome://settings in the address bar and pressing Enter.
Step 2: In the search bar, type “hardware acceleration”.
Step 3: Toggle the Use hardware acceleration when available option to the Off position.
Step 4: Restart Chrome for the changes to take effect.
Restart Your Device
Whether you’re watching a video on a smartphone or computer, a simple restart can resolve many problems, including the green screen issue.
Step 1: Save your work.
Step 2: Restart your device.
Check if the problem is still there. If it is, proceed to the next solution.
Run the Troubleshooter
If the preceding methods do not resolve the green screen issue, running the troubleshooter can help identify and fix the problem.
Step 1: Open the Settings app on your PC.
Step 2: Click on Update & Security.
Step 3: Click on Troubleshoot, then Hardware and Devices.
Step 4: Click on Run the troubleshooter.
Step 5: Wait for the process to finish.
Step 6: Restart your PC once the troubleshooter completes its work.
Download the Video and Watch
If you continue to experience the green screen issue across multiple websites, downloading the video and playing it locally is a viable workaround.
Use a reliable online video downloader to download the video.
Play the downloaded video with media player apps like VLC Media Player or Media Player Classic.
Other Factors that can Trigger Green Screen Issue
If you frequently encounter green screen problems, consider these factors:
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Damaged GPU.
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Issues with the Display/Monitor.
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Conflicts with third-party graphics management software.
These methods should help you fix the green screen problem while watching videos, ensuring a seamless viewing experience. Please share this information with others who might be facing similar issues.